Make sense of your plan
Work through what your plan includes, what matters to you and which questions need clarification before you arrange services.
ERIC FENG · SYDNEY6CARE
NDIS support
coordination.
With you, step by step.
Understand your plan. Connect with suitable providers. Keep your supports working together. I’m Eric, a Sydney Support Coordinator offering practical guidance in English and Chinese.
For participants, families and the professionals supporting them.
Clear communication.
Shared understanding.
Your voice comes firstClear, practical next stepsEnglish & Chinese communication
HOW I CAN HELP
From a written plan
to everyday support.
Support coordination helps you navigate choices and get services working together. We agree on priorities and the scope of support around your plan and circumstances.
Find and compare providers
Explore options around your goals, language preferences, location and service availability. You choose who you work with.
Get supports organised
Clarify service agreements, responsibilities and proposed costs with your chosen providers, so everyone understands the arrangements.
Bring your support team together
With your consent, communicate with providers, family and other relevant supports. Follow up agreed actions and identify gaps.
Prepare for changing needs
Organise questions and relevant information for plan discussions. Review what is working and what may need to change.
Build your confidence
Practise asking questions, comparing options and managing everyday service arrangements, at a pace that suits you.
YOUR SUPPORT COORDINATOR
Eric Feng
Support Coordinator · Sydney6Care
Listen carefully.
Follow through.
PERSONAL. PRACTICAL. RESPECTFUL.
A person to talk to.
A partner in the process.
I’m Eric Feng, a Support Coordinator based in Sydney. I focus on the practical questions: what matters most to you, what needs to happen next, and who needs to be involved.
I communicate in English and Chinese and aim to make conversations between participants, families and providers easier to follow. My approach combines clear explanations, agreed actions and practical follow-up.
- Your preferences guide the conversation.
- Clear responsibilities and agreed next steps.
- You remain in control of your provider choices.
FOR PROVIDERS & REFERRERS
Clear communication.
Coordinated next steps.
Working with a participant who needs help bringing their supports together? Contact Eric to discuss support coordination and how we can communicate around the participant’s goals.
Discuss a referralA clear working relationship
- Start with the participant’s consent and priorities.
- Clarify who is doing what and the next action.
- Share relevant updates within the agreed consent.
- Respect the participant’s choice of providers.
For an initial enquiry, share your contact details and a brief, non-sensitive outline. Please arrange consent before sending participant information.
GETTING STARTED
One conversation.
A more manageable next step.
Tell me what matters
Share what you’re looking for, your preferred language and the best way to contact you.
Check the fit together
Discuss your support needs, relevant funding, service availability and fees before deciding to proceed.
Agree on the next steps
Set priorities, agree how we’ll communicate and make a practical plan for coordinating your supports.
What is support coordination?
It is practical help to understand your NDIS plan, connect with suitable services and build your ability to organise your supports. Your goals and decisions guide the work.
Can we communicate in Chinese?
Yes. Eric communicates in English and Chinese. Tell us your preferred language when you get in touch. Family members or other supporters can join discussions with your consent.
Can my NDIS funding cover support coordination?
We need to check your plan, available support coordination funding and funding management arrangements. Fees and the scope of service are discussed before you decide whether to proceed.
Can I change my Support Coordinator?
You can discuss a change. Check your current service agreement and any notice requirements first. With your consent, we can discuss a handover, subject to funding and availability.
Who chooses my service providers?
You do. We can help compare options and explain relevant provider relationships so you can make an informed decision. Support coordination does not require you to choose a particular provider.
How can a professional make a referral?
Contact Eric by phone or email to discuss suitability and availability. Obtain the participant’s consent before sharing their information. We will agree on the appropriate next steps together.
LET’S TALK ABOUT YOUR NEXT STEP
You don’t have to
figure it out alone.
Ask about support coordination for yourself or someone you support. Let me know your suburb, preferred language and the best way to reach you.